Customers get a unique shopping experience as the business has different inventory for their webshop and local retail location. They work together to create a diverse selection for all customers.

For customers who are unable to visit the retail store in person, the business offers shipping directly to their home within the United States. They also provide free pick up at the retail location for local customers. The webshop inventory is regularly updated with new items.

Customers can find topicals, house plants, and landscape plants at the business's retail location. They share the retail space with another plant company, providing a wide variety of goods in one spot.

Customers can subscribe to the business's newsletter for new products, restocks, exclusive coupons, and more. They can also follow the business on social media to keep up to date with their latest offerings.